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CASE STUDY

DCL Supply heats up inventory demand with Netstock

DCL Supply, with over 30 years of experience in heating, ventilation, and air conditioning accessories, operates within the wholesale distribution industry, supplying the Canadian HVAC industry.

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Company

DCL Supply

Location

Canada

Industry

Wholsale Distrubution: Heating and Cooling Accessories

ERP

Sage 300

Challenge

Manual processes proved inaccurate and time-consuming.

Solution

Netstock integrated to Sage 300 ERP.

Result

50% drop in aged inventory and improvement in employee efficiency.

Integrated systems are key to successful inventory planning

DCL was spending all day, every day knee-deep in hundreds of printed pages from their Sage 300 ERP trying to decipher their inventory forecasts and orders. They were not using any other tool to help them with this task and it was purely a manual process. They had a significant amount of aged inventory and, with no visibility on trends, continually found themselves in either an inventory feast or famine.

Netstock was integrated into their ERP, and their item classifications and inventory policies and parameters were set up. “What used to take us a full day using our manual process, now takes minutes and as a result, we have re-purposed a large part of an employee’s role into another area of the business”, says James Politeski, President of DCL Supply.

Rarely does a solution come along that has this much appeal to solve so many issues at once.

If you want to save valuable time, make your customers happier, and reduce your inventory footprint, you need to invest in Netstock.

James Politeski, President

Fill rates were something DCL had never worked with before. Now that they understand how the percentage fill rate has a direct correlation with customer complaints, they have been able to improve their fill rate to 98%. “We modeled our fill rate, aligned it to the investment it would take, and being confident with the system’s recommendations, executed without any concerns,” James continues.

Being a cloud-based solution, DCL can give the entire team access to all the inventory metrics, allowing multiple people to be part of the planning process.

“Trends, forecasts, and smart ordering are now real-time and a click away. The ability to see what you need to order based on high-quality data and inputs was a big pull for us. Our ordering quality has improved substantially, and we have dropped our aged inventory by 50%. Rarely does a solution come along that has this much appeal to solve so many issues at once.

If you want to save valuable time, make your customers happier, and reduce your inventory footprint, you need to invest in Netstock”, concludes James.

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